The Conference on Higher Education Computing in Kansas (CHECK) is an annual gathering of information technology professionals in post-secondary institutions in Kansas to present, discuss, and learn about new technologies and current issues in providing IT services to the higher education community. CHECK is sponsored by the Regents Information Technology Council (RITC) and coordinated by the Information Technology and Services Advisory (ITSA) subcommittee. Hosting the event rotates among the member institutions.
Proactive Student Outreach
Presented by: Mason Powell, Chuck LaPointe, Kerrin Burke, Edward DeLaTorre, University of Kansas
IT can easily spend its days "keeping the lights on" by focusing on managing networks, supporting workstations and managing large software contracts. Our group was created to do things a little bit differently. IT can also be a proactive student support organization. This presentation will focus on the techniques, placements and people involved in doing targeted and effective student outreach. We will talk about the ways in which we've changed the face of our IT department at KU over the past 4 years. We'll explore Orientation, Hawk Week events, downtime planning and how one goes about collecting, analyzing and acting on data collected. We want to show you the successes to be gained by engaging students on campus.
